We grow your ecommerce business with you

It Starts With Strategy

We need to know where we're heading before we take off. You probably know your business numbers inside out - AOV, CVR, CLTV, CAC. You also probably know a lot about your customers and your competitors. We ask you the questions and you share what you know. If there are gaps, we do the research to get the answers.

Next, we look for quick wins - opportunities to deliver results fast.

Then we work on a plan to growth your business - identifying the best channels for acquisition, key messaging to appeal to your audience and budget allocation to achieve the planned ROI.

Our role is to bring our expertise in Digital Marketing, technology, AI, process and budgeting together with your expertise in your audience, market, services and business goals. Working together with you, we will help you get clear on how to achieve your goals within the context of your capabilities, starting point and budget.

Delivery and Support

Now that you are clear on the strategy, we get down to the doing.

You might need us to manage a specific project or develop a plan for your internal team to deliver. If you need a trusted advisor who understands your business to be on call to assist with problems that come up - we're here for you.

We have a small, experienced team skilled in Shopify, Email / SMS Marketing, Automation and Content Creation. If these are part of your growth plan, we can deliver for you.

We also work with trusted partners in Shopify Development, Google Advertising, Social Media Advertising & SEO and we are happy to refer you to them or to brief and manage them on your behalf.

Performance Audits

We both know that the world of digital and ecommerce is always changing. You need to be reviewing your results and adjusting your strategy accordingly.

We like to let the numbers tell the story. We are expert in analysing the data to tell us which key ecommerce metrics need the most focus.

We make sure your internal team and external agencies are focusing on the right things and delivering a return on your investment.

What Our Clients Say

  • Suellen and the team at Amica built us a wonderful new website when we needed to switch from Woocommerce to Shopify. Suellen has also been able to provide extremely valuable support following site launch as a business consultant on many matters including email marketing, site data analysis, performance reporting, social media and other areas.
    Kane Southwell, Great Southern Sunnies

  • Suellen is the most amazing person to have on your side for all web/business related assistance. Very patient and calm also you feel very comfortable with her, I needed a lot of help with sorting out socials and she did this with ease. I am extremely grateful.
    Karen Noble, Conscious Cosmetic Clinic

  • Suellen is a dream to work with. She makes happen what you don’t know needs doing to make your business successful online! She understands the growth phases of a business – its needs and resources, she enables your brand to adapt and have a WOW factor whilst automating back end and allowing a ‘virgin’ team to be hands on and produce results. We love her SOP’s to reduce risk and enable stress-free growth. Thanks so much.-
    Cindy Luken, lük beautifood
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